Showing posts with label PTCL. Show all posts
Showing posts with label PTCL. Show all posts

Tuesday, 11 September 2018

PTCL 6 IFLIX Smart TV Brassy Package 2018 Launched for Data Hungry People

PTCL 6 IFLIX Smart TV Brassy Package 2018 Update:


For customers to enjoy the experience of seamless connectivity, PTCL launches 6 Mbps unlimited Internet package.

PTCL 6 IFLIX Smart TV Brassy Package 2018

This PTCL 6 IFLIX Smart TV Brassy Package 2018 will provide seamless streaming and unlimited downloads.

Customers can now enjoy affordable 6Mbps Internet connection at a monthly amount of Rs. 2,100 across Pakistan.

PTCL 6 IFLIX Smart TV Brassy Package 2018 term as ‘Behtareen Internet Ka Mix’.

Because this provides is an unlimited Intenret downloads.

Free unlimited PTCL to PTCL calls, free Smart TV and Smart TV App, unlimited access to IFLIX for one year and a free Wi-Fi router.

Read Also: PTCL Baara Athara Complaint Register Service Campaign Launched

Statement of PTCL EVP Marketing and Communication

Commenting on the launch, Syed Shahzad Shah, EVP Marketing and Communication, PTCL, said:
"This is the first time that PTCL has launch 6Mbps Internet package for our customers across Pakistan."

He informs more about this PTCL 6 IFLIX Smart TV Brassy Package 2018:
"PTCL is continuously striving to improve its products and services."
He added:
"Keeping the customers’ increasing bandwidth requirements in mind, 6Mbps Internet package is launch, which is a very attractive upgrade opportunity for customers.”
Most importantly last year PTCL has also launch a Network Transformation Project.

Therefore this project is enabling major exchanges in Pakistan, to provide hi speed Internet connectivity to its customers.

About Financial Condition of PTCL

Besides that PTCL is that major organization of Pakistan which introduces Telephone services first time in Pakistan.

After that it is also now providing Internet services in Pakistan.

Two months ago PTCL announce an interim dividend of Re. 1 per share, which equates to a dividend payout of Rs. 5.1 billion.

PTCL’s flagship Fixed Broadband DSL service post revenue growth of 8% over 1st half of 2017.

Investments made in Charji/LTE Internet during the last years yieldes positive results with YoY revenue growth in double digits.

PTCL Charji’s recent campaigns ‘CharJi Double Volume’ and ‘Karachi CharJi Reconnect’ were launch.

Which were well receive, hence further strengthening CharJi footprint in the market.

Most importantly corporate business has also shown significant growth of 14% over the same period last year.

Customers can easily avail this PTCL 6 IFLIX Smart TV Brassy Package 2018 either by calling 1218 or visiting PTCL shops.

Source: Mehran Post

Friday, 15 December 2017

PTCL Baara Athara Complaint Register Service Campaign Launched


PTCL Baara Athara Complaint Register Service Campaign Update:

This present day, firm reputations largely depend upon how shortly and effectively buyer complaints will be resolved by large manufacturers.

This much is clear to corporate concerns who serve millions if not thousands of customers daily. And with the advent of social media, it only takes but one big customer complaint to undo hours of dedicated services that are provided by companies that are regarded as a crucial driver of economic growth in the country.

Read: PTCL Anthem for PSL 2017 Kitna Rola Dale Ga Released

PTCL fits this description quite well. As the country’s first and foremost provider of telephony and broadband internet services, the company has faced its fair share of complaints and issues when it comes to dispensing its services in a timely and efficient manner.

PTCL Baraa Athara Complaint Register Service Campaign

Pakistan Telecommunication Company Limited (PTCL) has merged all customer related information, order booking and support services on a unique number 1218 called PTCL Baara Athara Complaint Register Service Campaign, which will now serve as a one-window solution for all its customers.


This PTCL Baara Athara Complaint Register Service Campaign number is accessible from all telephony networks without any city prefixes. PTCL Merges all Customer Related Info Services on a Unique Number 1218.

Upon dialing PTCL Baara Athara Complaint Register Service Campaign 1218, customers will be directed through a menu to their desired services where most of the information will be available through the push of a button. PTCL customer service representatives will be readily available to help customers in solving their queries and concerns.

Expressing his views about the PTCL Baara Athara Complaint Register Service Campaign, Adnan Shahid, Chief Commercial Officer, PTCL, said:
“Customers are at the centre of all our activities and the helpline 1218 is entirely focused on customer ease and convenience, providing an all-inclusive support service. In addition, customers can also go to our website www.ptcl.com.pk and PTCL Touch mobile application or platforms like Facebook and Twitter for information and queries from the comfort of their devices.”
Here are some of the few things PTCL customers can do with the 1218 complaint number:
  • Register complaints against bill payment,
  • Lodge complaints against bill shocks (incorrect bill amount),
  • State if they have any connection issues and other service and/or connection related issues.
  • One stop shop for placing any landline, broadband, Smart TV or bundle packages.
PTCL is pulling out all the stops to promote the Baraa Athara initiative. It says:
"The idea for the launch of this TVC is to encourage the customers to use this facility to help them and the company properly track the complaints and orders, ensuring timely resolution of the issue and installation of services."
At the moment, many customers try and contact their local linemen and/or register complaints at nearest exchanges and social media. Those processes tend to become chaotic and difficult to manage. Therefore PTCL has opted for one single platform for users to register their complaints, track them and ultimately resolve them with efficiency.

So the next time your PTCL broadband, landline, smart tv package or other associated services don’t work as required, don’t forget to dial Baraa Athara or 1218!

Source: Mehran Post

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