NADRA Online Phone Complaint Lodging Eloquent Process Step by Step Details

NADRA Online Phone Complaint Lodging Eloquent Update:

Today most people facing difficulties in making a CNIC, and other documents which is providing by National Data Base and Registration Authority (NADRA).

Most importantly, NADRA was establish in 2000 to modernize and computerize the National Identity Card (NIC) Process in Pakistan.

Details of NADRA Online Phone Complaint Lodging Eloquent

Therefor, to support citizens, dedicated complaint desk and phone numbers were established. NADRA Online Phone Complaint Lodging Eloquent.

Read Also: Pakistan Post Establishes NADRA CNIC Registration Service At 200 Post Offices

Besidest that, during the Process of getting your Computerize National Identity Card (CNIC), if you face any problem you can get help through the official website of NADRA.

Most importantly, this Website offers an online complain centre, you can also use the dedicated helpline to lodge your complain.

So following is the Process to Lodge your Complain:

How To Lodge Your Complain Online

1) Visit the official Website of NADRA Here.
2) Click on Launch Complain.
3) Select ‘Open a new ticket’ If you are complaining for the first time.
4) Provide contact information and details of the problem you are facing.
5) Click ‘Create Ticket’, a dedicated number will provide to you.

Therefore, this ticket number means that your complain has been register and it will be resolve. NADRA Online Phone Complaint Lodging Eloquent.

Besides that, You can track the progress and Process through the complain section by using the ticket number.

How To Lodge Complain Through Phone?

In case of complaints, you don’t need to visit NADRA offices, instead to lodge a complaint through your phone line. NADRA Online Phone Complaint Lodging Eloquent.

Most importantly, Nadra aims to resolve the query within 3 working days, in some cases it may be resolve earlier while in other cases it may take more days.

Besides that, NADRA website has a separate complaint section that has various questions. NADRA Online Phone Complaint Lodging Eloquent.

The questions which normally comes to mind, such as how to fill in your name and your NIC/CNIC/NICOP/CRC numbers in the NICOP forms.

Therefore the forms is categorized under dual nationality, the Process of modifying the date of birth and the manner of tracking the NICOP application status.

Therefore, before lodging your complain make sure you visit the Frequently Ask Questions (FAQs).

Main Source: Mehran Post

Source: Awami Web

Image Sources: Urdu Point, Awami Web

NACTA Surf Safe Online Extremism Complaint Portal Launched

NACTA Surf Safe Online Extremism Complaint Portal Update:

National Counter Terrorism Authority (NACTA) has developed an online reporting portal https://surfsafe.pk/, aimed at countering online extremism, abuse of internet and social media, according to the Associated Press of Pakistan. NACTA Surf Safe Online Extremism Complaint Portal.

Surfsafer’ is an online reporting portal for Pakistanis to report extremist online-content freely, securely and anonymously.

Another purpose the web portal will serve is to create eyes and ears in the cyber-sphere which counter radical and extremism ideology on a regular basis. NACTA Surf Safe Online Extremism Complaint Portal.

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According to the implementation status (NACTA Review – December 2017) of National Action Plan (NAP), the mission of “surf safer” is to counter online extremism, map and eliminate extremist content, help victims of extremism by regaining space for values of moderation, love and fraternity in the Cyber sphere through community participation and ultimately make the Internet a safer place for everyone.

In order to filter social media websites and enable vigilance against Cyber Crimes, the Prevention of Electronic Crime Act-2016 has already been passed by Parliament and constant vigilance of Internet traffic has resulted in blocking of 1,447 URLs which hosted extremist content. NACTA Surf Safe Online Extremism Complaint Portal.

NACTA and Federal Investigation Agency (FIA) are continuously coordinating on this issue. NACTA Surf Safe Online Extremism Complaint Portal.

The social media and the internet have a significant impact on way of life, enabling access to information and audio-visual media, among other resources, for everyone. However, these modern tools are now used to promote, recruitand train militants besides funds collection and transfers. As such this sector has been given special emphasis in the NAP.

About NACTA

The National Counter Terrorism Authority (reporting name: NACTA) is an Internal Counterterrorism Authority of Pakistan. NACTA is mandated to devise a counter-terrorism strategy that should address short, medium and long-term goals and devise action plans for their implementation.
NACTA was initially set up in 2009, administratively, but its powers and mandate has been clearly spelled out in March 2013, under an Act of Parliament. The NACTA 2013 Act sets up the framework of the organization.

PTCL Baara Athara Complaint Register Service Campaign Launched

PTCL Baara Athara Complaint Register Service Campaign Update:

This present day, firm reputations largely depend upon how shortly and effectively buyer complaints will be resolved by large manufacturers.

This much is clear to corporate concerns who serve millions if not thousands of customers daily. And with the advent of social media, it only takes but one big customer complaint to undo hours of dedicated services that are provided by companies that are regarded as a crucial driver of economic growth in the country.

Read: PTCL Anthem for PSL 2017 Kitna Rola Dale Ga Released

PTCL fits this description quite well. As the country’s first and foremost provider of telephony and broadband internet services, the company has faced its fair share of complaints and issues when it comes to dispensing its services in a timely and efficient manner.

PTCL Baraa Athara Complaint Register Service Campaign

Pakistan Telecommunication Company Limited (PTCL) has merged all customer related information, order booking and support services on a unique number 1218 called PTCL Baara Athara Complaint Register Service Campaign, which will now serve as a one-window solution for all its customers.

This PTCL Baara Athara Complaint Register Service Campaign number is accessible from all telephony networks without any city prefixes. PTCL Merges all Customer Related Info Services on a Unique Number 1218.

Upon dialing PTCL Baara Athara Complaint Register Service Campaign 1218, customers will be directed through a menu to their desired services where most of the information will be available through the push of a button. PTCL customer service representatives will be readily available to help customers in solving their queries and concerns.

Expressing his views about the PTCL Baara Athara Complaint Register Service Campaign, Adnan Shahid, Chief Commercial Officer, PTCL, said:

“Customers are at the centre of all our activities and the helpline 1218 is entirely focused on customer ease and convenience, providing an all-inclusive support service. In addition, customers can also go to our website www.ptcl.com.pk and PTCL Touch mobile application or platforms like Facebook and Twitter for information and queries from the comfort of their devices.”

Here are some of the few things PTCL customers can do with the 1218 complaint number:

• Register complaints against bill payment,
• Lodge complaints against bill shocks (incorrect bill amount),
• State if they have any connection issues and other service and/or connection related issues.
• One stop shop for placing any landline, broadband, Smart TV or bundle packages.

PTCL is pulling out all the stops to promote the Baraa Athara initiative. It says:

"The idea for the launch of this TVC is to encourage the customers to use this facility to help them and the company properly track the complaints and orders, ensuring timely resolution of the issue and installation of services."

At the moment, many customers try and contact their local linemen and/or register complaints at nearest exchanges and social media. Those processes tend to become chaotic and difficult to manage. Therefore PTCL has opted for one single platform for users to register their complaints, track them and ultimately resolve them with efficiency.

So the next time your PTCL broadband, landline, smart tv package or other associated services don’t work as required, don’t forget to dial Baraa Athara or 1218!

Source: Mehran Post

9110 Sindh Police Complaint Helpline for Police Misconduct Inaugurated by IG Sindh

9110 Sindh Police Complaint Helpline Update: Sindh police on Thursday 24th August 2017 launched another helpline 9110 to facilitate the citizens at Central Police Office. Inspector general police (IGP) Aallah Dino Khawaja inaugurated the public complaint helpline.

IGP AD Khawaja along with Additional IG special branch Dr Waliullah Dal and other senior police officers said that the 9110 Sindh Police Complaint Helpline initiates an integrated system at the law enforcement agency for speedy addressing of public complaints.

Police chief informed that all calls made to 9110 Sindh Police Complaint Helpline will be recorded and monitored by a team while he himself will look into the serious cases that are reported on it.

He said that this 9110 Sindh Police Complaint Helpline system is interlinked with all divisions of the police across the province and aimed to serve public.

Read: Karachiites Gets New Digitized Driving License Branch

He said that people would also be able to lodge complaints against police officers if anyone refuses to register valid FIRs, investigate the cases properly, demand bribe, and keep anyone in illegal custody or other wrongdoings.

Speaking at the inauguration ceremony, the Sindh IG said that the establishment of a 9110 Sindh Police Complaint Helpline marks the "beginning a new era of communication between Sindh's police force and its people".

Read: Ghazala Sharif First Lady Police SHO Lahore Appointed

While informing people about the nature of complaints that could be registered through the 9110 Sindh Police Complaint Helpline, the IG said:

"complaints regarding police holding someone in custody without cause or registration of fake FIRs and arrests made in fake cases will also be registered."

He clarified that the police helpline 15 will still be working and the public should dial it in case of any emergency. “It is necessary that people belonging to all walks to life should contribute individually as well as collectively against crimes,” the police chief commented.

IG Sindh told media men that police department is working on a project to install 10,000 CCTVs across the metropolis in a bid to curb the street crimes. The cameras, will be installed at different points in the city. The police also identified the areas with the help of reports lodged with the CPLC and police stations where street crimes are high.

Terming street crime a serious challenge, he said that ordinary measures would not suffice to end it and a comprehensive strategy is required to tackle it, he added, stressing on judicial reforms and improved infrastructure in the city.

He said that police within its available resources was making all efforts to tackle street crimes which has become a nightmare for almost all people in the city. He told that recently a special task force was also established which will patrol the roads and streets and take immediate action against criminals as and when reported.

People of Sindh can also register their complains against the misconduct of Sindh Police through official Website of Sindh Police. Click Here to register your complain through Official Website of Sindh Police.

Source: Mehran Post